Organics Basics don’t beat around the bush…“The fashion industry is a dirty bastard.” What an opening… This hilariously inspiring Danish company started making men’s undies but have since expanded to a range of organic clothing from women’s ethical underwear, sleepwear, eco friendly socks, sustainable leggings and much more. I have to say though that my experience with their sizing has been pretty different from yours; I find their sizing wildly inconsistent and I find myself spanning a greater range of sizes than I do for most other brands. i’ve also bought a few items of clothing from them, returning a decent amount but also getting some long term favs. Reformation could fix this issue by making it clearer but they chose not to. Negatives. I love what they stand for and their marketing. When I expressed my disappointment and intention never to shop from Reformation again, the response I received was that I was "more than welcome to shop where ever makes me happiest." About Organics Basics. Customer Support 25. They kind of remind me of Levi’s Wedgies, for which I am a brand loyalist. The Reformation seems to be made with women with smaller busts in mind, so larger busted women may want to proceed with caution. of course if you know them well and will click the "?" The dress would have been fine with lower heels too if … Can get same quality elsewhere for less. Press question mark to learn the rest of the keyboard shortcuts. Cons We're still growing and learning - we've got work to do to continue to be the strong brand we've become and there will always be room to improve and to do even better. Within minutes of opening the package I could tell the blouse was too small and I was going to return it. I don’t think they know how to run a business. CLOSED "Let me preface this review by saying that it's really difficult for me to find a clothing company that I feel can do no wrong. I do like their linen, denim, and Tencel items quite a bit, and these are the pieces I gravitate towards. Basically all that is wrong (in Gregory's view) with the modern world (continually fragmenting of knowledge, lack of consensus about the good life or what truth is) can be traced to the Reformation. Fortunately, the Reformation has good customer service, and shipping and returns are free in the US, so the risk level is low. Under the dress I wore a backless bra and cotton contour control shorts. It's quite form fitting and a size small works well for me — not too small and not too big. 11 Best Hands-Free Pumping Bras. That’s a lot of money someone (a brand new customer!) I wanted a nice, basic shirt to wear to work, but instead I got a nice, basic shirt that showed off every detail of my bra. Reformation makes sustainable tops for women, too – shirts, soft graphic tees, cute crop tops, sexy bodysuits, and frilly blouses. I am lazy, so I usually put hand washables in a delicates bag and throw them in my washing machine on the hand wash cycle, and then lay them to dry on my drying rack. The Reformation pieces can frequently be found second hand on Ebay, Poshmark, Depop, and the Real Real, and with more online shops carrying them (like Nordstrom, Shopbop, and Net-a-Porter), you’re more likely to find Ref pieces on sale. If I could give zero stars I would. A remark, which in my opinion, except for being rude, also expressed that Reformation does not value its customers. Never yet had issues. I have a few Tencel turtlenecks from the Reformation that I wear pretty much constantly in the fall, and they’ve held up very nicely over the past couple of years. Completely agree about the fabrics. Shipping Options 32. otherwise you wouldn't know it until you try to create a return. A dress I bought from them that normally retails for over 100dollars had no lining, completely see through. This is my first post on reddit and my first TB haul. My daughter loves their clothing so I ordered her a dress on 19 Nov. I have one pair of jeans from their Ref Jeans line, and I love them, but I’ve only worn them a couple times, so I can’t speak to how well they last over time. Kaia Gerber, Lili Reinhart, Michelle Monaghan, Busy Phillips and Zoey Deutch are among the celebs who’ve already been spotted in this pretty printed midi dress.. 48 reviews of Reformation - Temp. Their deadstock fabrics can be iffy, too—I have a t-shirt dress from the Reformation that is badly pilling, although in their defense, I’ve worn it to death. Great review! Buyer beware! I asked for them to call me and they did not call me but instead wrote to let them know if there is anything else they can do for me? Imagine my shock to get an email from Ref a few days later saying that my return didn't meet their return criteria and would be returned to me! Why not, two years have passed since I last tried to become a Ref babe. just spent and is promising to spend again but still they refused to refund £340 for two dresses, which I had no use for. i have the perpetual issue of straps being too long, but i get that with every brand. I tried and again and again and then I decided to email them. I emailed their reps who said because it is final sale there is nothing they can do about it. Care: Care instructions for Ref pieces are a pain in the ass—most of them specify dry clean only (which kind of negates the environmental cred their trying to build) or hand wash only. Reformation has collected 1 reviews with an average score of 5.00. Horrible customer service faulty item wouldn’t take back, Bad Customer Service & Sketchy Final Sale Terms, They didn't make the "final sale" policy clear. I’ve learned to avoid items with plaids and stripes because the patterns don’t often line up well. The Best Bras for Every Cup Size and Body Type. Reformation has been the cool kid on the eco-friendly clothing brand block for awhile now. Another reason to avoid. It confirms my thoughts--the clothes are super-cute and cool, but the care instructions are irritating and probably unnecessary while some of their fabrics are wonky and not always conducive to being out and about. They do explicitly say dry clean/ hand wash only for most garments, which is a pain, but if you don't follow the instructions and they shrink, I don't think you get to complain. for the most part, it’s been GREAT. According to The Reformation's sizing table, size M should fit me perfectly, however, the pullover advertised as "slightly oversized" is almost too oversized on me. I have the same issues with their clothes. I had shopped from Reformation a few times and I was familiar with their return & exchange policy. The Reformation seems to be made with women with smaller busts in mind, so larger busted women may want to proceed with caution. Absolutely Tragic Customer Service. So basically it’s a faulty item. I wear similar sizes in clothes from Topshop and H&M. I find their mini dresses to be ungodly short—I’ve been complimented on my “shirt” when wearing Reformation mini dresses more than once—so taller shoppers may want to stick to midis and maxis. Of those thirty, I returned or sold ten of them, so I’d say my experience with the brand has not been uniformly positive, but positive enough for me to keep going back to the well. Free shipping and returns on Reformation Gavin Dress (Nordstrom Exclusive) at Nordstrom.com. That really sucks. I do like reformation in that their style is one-of-a-kind and uniquely feminine. I've mostly phased out of wanting their clothes, but I'll certainly refer back to this review if I do see something of theirs that I want. Gonna be a lot of new ways to "hack" full-price Ref items down hehe. Offers a wide selection of women’s fashion items. i also went to a showroom recently and tried on a ton of stuff so i have some more sizing comments. i almost always wear a 4 but i size down to a 2 in their dresses. I loved their dresses and was excited to buy more until I tried to process some return items and two were blocked as they were marked ‘final sale’. I think dry clean only is a farse. Ordered a bodysuit. Aerie. I put machine wash all of my pieces from them and hang dry regardless of ‘dry clean only’ and haven’t had any issues! The customer service team are next level useless. Eventually after several email exchanges, I had enough and drove to their store in London with all of my eligible returns, specifically to get my refund for the two ‘final sale’ dresses that were redundant to me. I usually use Dryel for the dry clean only items, and take them to the dry cleaner after a few wears. The fit is very hard to predict since they don't seem close to other retailers in sizing. That being said, I do have a couple of their viscose pieces, just because I love the design/print so much, but again, I generally avoid those fabrics. I was told over and over again - “no as they were final sale”.I could not believe this. Also did no issue any refund whatsoever so literally feel robbed. This deserves a MUCH more complicated review. The dress length was perfect, no hemming or alternations required. thanks for sharing that review website too! Range of Products 56. The bra was $25 and the panties were $12. Reformation is one of my favorite brands, but I only buy their linen and cotton. lately, i’ve been trying to get into sustainable fashion. All rights reserved. I’m appalled especially considering the brand is pricey. It came in the mail and buttons immediately pop open when I try to put them together. Reformation is best known for two things: its dresses and its eco-conscious under-pinnings. In total I paid $50.40 for one bra and two panties. Daisy, a postdoctoral research fellow at Boston Children's Hospital and Harvard Medical School, in Reformation's Nikki Bra. Photo: Courtesy of Reformation. For reference, I am 5’ 8” with 34b-25-38 measurements and I wear a size 4/S in most Ref items. All of their clothes are dry clean only, if you hand wash they shrink. Real Sunnie Full Coverage Lightly Lined Bra. I understand that some customers prefer text and email but if a customer specifically requests a call and is ignored, that’s crossing the customer service line and simply the how to treat people in general line. That all depends on your budget and lifestyle, of course, but overall, I would say yes, with some caveats. So, is the Reformation worth it? Heather, 34D "This bra has revolutionized my clothing situation. Jul 15, 2017 - Tired of wearing a sticky bra? They do label which items are bra-friendly, but those pieces seem to be in the minority. The pros of working at Reformation include strong career opportunities and career paths, knowledgable team members, fulfilling projects to work on, and a killer discount. I also saved £20 on their crazy expensive FedEx return! Unnecessarily rude and unhelpful customer service reps. Have no problem charging immediately, not shipping for over a month then canceling your order. Need a few alternatives? Horrible customer service. Keep in mind that this review is based on the completely subjective perspective of a non-expert, and I welcome other perspectives, but having bought a range of pieces from the Reformation, here are some of my general impressions: Sizing/fit: One thing I like about Ref’s clothes is that I know how they fit—I find their sizing consistent, their product measurements reliable, and the clothing true-to-size. It's the first bra I've found that is lightweight and supportive at the same time. In general, I've noticed that the linen for their dresses seems to be better than the linen for the tops. Today, I will review the Reformation's bra-friendly line and also give you some sticky bra alternatives. We don’t play favorites and make midi dresses, mini dresses, silky dresses, comfy dresses, lots of dresses. My shipment literally leaves a warehouse 1 hour away from my house to then instead go to Los Angeles almost 5 hours away just to come back up to the bay area and go past their warehouse again about 1 hour away to make it to my house ( two week to receive a order within the same state) this has been a problem for over a year now plus over priced clothing. Do the jeans fit well through the waist for you? I've had a few quality control problems, but have always been able to return or exchange with no fuss. Unlike my Reformation t shirt review, I will not be talking about how diverse this “set” was because they’re undergarments rather than actual clothing. Overall, I was shocked they put such a high price on such embarrassingly low quality. It’s a scam. The English Reformation was not a replication of the European Reformation but a unique, slow and fragile reformation which would not be completed until the end of the Tudors reign in 1603. I also try on ~every piece~ of Reformation … I’ve even fit 0s too. The quality in my opinion is pretty decent with my pieces very fashion forward and chic. i was particularly disappointed by their sweaters, i got a cashmere pullover during black friday and it was incredibly thin and not warm. Hey RepLadies! A while back, I asked what people would think of a review of the Reformation, and a lot of folks expressed interest. Bra Reviews The perfect picks for every bust size. I had no option to cancel my order at that point and I contacted Reformation, as I had ordered items I was unsure about their fit & size, having in mind the option to return, as usual. Positives. © 2021 Trustpilot A/S. The staff in store were friendly, although I felt sorry for the them as when I probed whether the ‘final sale’ issue crops up a lot they said ‘it causes a lot of problems’. Reformation could have had a loyal customer for life if it weren’t for their Shocking service. 21 days is a very short turnaround window. It especially hurts since COVID is making this our first Christmas apart. Earlier this year, they did answer their phones and they would call you back and it was great! I would have needed to size down one or two sizes for a slightly oversized fit. Their poor customer service and lack of communication with customers makes their clothing items not all that cute. You can read more from Good on You. I like how versatile and easy the dresses are. With the dress, I wore 4" heels and I added a bridal sash. it’s worth noting that ref pieces in common sizes frequently resell for retail price or higher on poshmark, which makes me feel better about buying. I haven't had problems with customer service otherwise. As for the final sale items, I do believe they have a no returns policy for other clothing stores as well, so I don't really understand people's complaints about that. There are 1 customers that Reformation, rating them as excellent. I've always had a pretty easy time returning things to them, but I know Nordstrom has an even better return policy, so it probably is a good idea to go through them. Absolutely Tragic Customer Service and still waiting for £100s of pounds worth of returns after 3 months. Love the designs but I think the quality is not as good as what I'd expect given the price. Aerie has been the silver lining in the storm cloud that is mall retailers, and I am sure my unflinching support has contributed to their monstrous double-digit same-store growth for the last eight (!!) amazon.com. I purchased a 149$ blouse from them online. READ MORE: Reformation’s First-Ever Shoe Collection Is Here– & It’s Epic! i’ve been curious about realisation par for awhile, so, it’s nice to see thorough info on the different styles! I was annoyed at myself for considering giving them a penny and I know that strategy sounds crazy but by this point I had read the reviews, received horrible customer service and was certain I was not going to see my refund. Feel free to let me know if you have any Réalisation Par sizing questions -- it can be so tricky (and daunting tbh) to find the right size! Also, viscose isn’t a fabric that holds up well over time, and for the price, I’d prefer something that lasts. $35.95 SHOP NOW. I've purchased so many things over the years and literally kept 2 things because the fit never worked for me. It's what you'd expect from a $17 Amazon dress, but at 10x the price. One issue I have with some of their stock is that they tend to include annoying cut outs or other random design elements that make the piece less wearable, but they have so many designs, I still find it pretty easy to find stuff to put on my wishlist. Reformation's officially in the plus-size business. The dress retails for $248 at the cult sustainable brand. reformation sent me these two dresses in exchange for a review. I do like reformation in that their style is one-of-a-kind and uniquely feminine. I hope that they will return the money soon. Don’t fool your customers. When Reformation launched in 2009, the brand set out to prove that sustainability and fashion could indeed coexist. they seem don't the regular size like most of companies so wrong we all ended up with a lot of wrong size/ shape purcahse CANT being return or exchange. Reformation Joss Pants Review I've Bought These Comfy Pants 2 Years in a Row — They're That Good As POPSUGAR editors, we independently select … Again, it's why smock is my best friend, I … I think their Tencel stuff is worth it, especially if you can get it on sale. Best Underwire Option . Clothes are cute but there should be reasonable shipping times and customer service since they charge so much. However, I just shopped during their ongoing 70% sale, without realizing that all items included in it were for "final sale", as there was not and there is still not, proper notice. Poor quality of items. That’s when I said “and by the way I am waiting to buy this £500 jacket”.The way I saw it - I had two weeks to return it and even if I didn’t, I would rather spend an additional £200 with them for something I now wear nearly everyday, than walking out the shop with £300 worth of dresses I have no use for. No telephone option to contact them, only automated text and an email address that I get no response from. I have a smaller frame and wear a 32C bra, so I always base my size decisions of the model's measurements and the cut of the dress and details. Amazon. I have made multiple purchases from Reformation over the past year. I just received a cancellation order email that they have not be able to process my order and that it is cancelled and if I wish I should make the order again. We’re calling it now: Reformation’s Lacey Dress is THE dress of the summer. I've purchased three dresses from Reformation and now I see why they don't post their reviews on the website. i agree with op that they’re way too short, i kinda hope they start making tall sizes on their popular styles. Very rude customer service reps. Sara and Emily totally ignored my concerns and offered zero apology. The order confirmation I got included the standard Reformation return policy, which allows for returns and exchanges. The fact these two items were the exact same dress shows I had no idea what final sale meant - no one would buy two sizes of the same dress if non-refundable! Buy Now Review It. Note: You can find my Reformation jeans sizing review here, Ref cashmere write up here, and details about their shoes here.Reformation offers free international shipping.. Beside above, is Reformation a good brand? their tops seem to run pretty big, i usually size down. They didn't make the "final sale" is non refundable or exchange clear at all. I take a size 6 or 28 in pants and jeans. How is dry cleaning sustainable? construction is usually solid, but fabrics can be thin. Quality: Quality is more of a mixed bag. It’s made from Tencel and spandex and feels unbelievably soft to the touch. It’s cute stuff. The Henrician Reformation was a top down reformation led by the evangelical court faction which formed after Henry VIII took the throne in 1509. They're probably one of the first and the biggest brands to be anti-fast-fashion and all about sustainability. when i did the review online then realised a lot of people have the same bad experience as me. Both pieces should only be dry-cleaned, according to their labels, but I ignored it and machine-washed both (30C, 800rpm). A little tight at first, but they have a slight bit of stretch to them. I'm buying them all!" I would probably avoid their viscose pieces unless you’re head over heels for the style or you can find them second-hand or on sale. Despite me stating I was keeping several of the dresses from my order and wanted to buy more - they didn’t care. This bra is a combination of a regular bra and an adhesive bra. Of course I was charged for it right away. If you must buy Ref clothes (and they can be adorable) buy from Nordstrom who respects and values their customer!!!! It’s been a few years since I wrote this review of Aerie bras, so I thought the time is ripe for an update. However, never by full price for the items, always buy them on sale 'cause otherwise it is a ripoff. I actually avoid their viscose fabrics because I find that they wrinkle if you look at them the wrong way and they hold onto odors. On one, the skirt was see-through even in low light, how can you not bother to line the skirt of a $200 dress? Not sustainable. quarters. It is a cute dress though, I must say. I ordered some trousers and a top for over £400 and they were not only terrible quality (the top tore before I even left the house on my firs purchase) but I have been trying to return the items for 3 months without prevail. I emailed, tweeted, instagrammed to get support to return the dresses. They somehow make my body look better and slimmer! You can wear them alone or with a tee if you want to show less skin. Fashion Forms Go Bare Backless Strapless Bra. overall i’d say the clothes are worth the risk because you can always return them and they really do have some really awesome pieces. I loved the leather jacket so didn’t actually return it but it is 100% the last thing I will ever buy from them and if anyone asks where my jacket or dresses are from I will say Revolve as they treat customers like royalty. The site may not work properly if you don't, If you do not update your browser, we suggest you visit, Press J to jump to the feed. Quality: Quality is more of a mixed bag. On 11 Dec she said she still had not received it but because Fed Ex said it had been delivered, the company will neither reimburse nor replace the item so I am out $238.17. True to the brand’s sustainability ethos, the piece is made in Los Angeles using water- … Find out all of the details on the brand's new size offerings here. Plus I find them to be overpriced - maybe could justify it if they had better customer service. I've washed them many times and they still look new. For reviews of specific items, you can check out New Inspired, a blogger who includes detailed reviews of pieces from a number of different brands. I would like to warn people who shop their Reformation clothes online of a scam. However, as mentioned before, when a company produces mostly dry clean only clothes, you have to wonder a little about their commitment to the environment. Especially if someone buys something early to give as a gift, and then it doesn’t end up fitting. Reformation Brand Review Part I: Thelma Dress Tuesday, May 22, ... the slim fit and adjustable straps allowed me to get away without wearing a bra at all. i’ve found the fits of their dresses to be a little weird. Their linen, Tencel, cotton, and denim are a better bet, especially because you can find many items made out of those fabrics in their lower-cost Ref Jeans line. BUY. They have a terrible return policy. one of the top brands that came on my radar was reformation. Let’s tackle the latter first: Reformation unofficial motto is “killer clothes that don’t kill the environment.” That means a lot of the label’s clothes are created from reclaimed fabrics or repurposed vintage garments. Plus - and I have no idea why this isn't emphasized on the website - the buttons are only functional from the waist down. Definitely! Another had crooked stitching. However, I recently bought their Liza high straight jean in Palermo and I loooove them. Sustainable fashion is important, but it's often a big investment. As for others complaining about not getting a refund on final sales items, to me the notice was clear when looking at the item prior to purchase. Your reviews are great. Reformation 2019 Review. Reader Rating 0 Votes 0. So far, most of my Reformation pieces have held up well, with the exception of the aforementioned t-shirt dress, so my slothfulness has been rewarded. DO NOT PURCHASE FROM THIS COMPANY TO THE UK. They feel soft and nice to the touch, however, since they are both loosely-knit, they shed and leave whatever you are wearing underneath covered in tiny hairs. horrible experience and will never purchase from them again. I machine-washed it, hoping it would shrink like some other reviewers reported, but it didn't (I don't hold it against The Reformation, obviously). A dress I bought from them gives the illusion of having an hourglass figure. I find the quality of construction to be similar to other brands in their price range (I’m thinking Realisation and Ganni, in particular). Does anyone in the UK know that final sale actually means no returns? Reformation: A Salvation Society Novel Part of: Salvation Society (10 Books) | by Chelle Sloan and Salvation Society | Sep 6, 2020 4.7 out of 5 stars 155 But a bourgeois pig-dog has to look her best, and from the research I’ve done, the Reformation does seem to have some pretty decent business practices. I can't explain it, except for some kind of dark, anti-Sisterhood of the Traveling Pants kind of magic going on. Their return policy states that clothes for return must be within 21 days- check, I returned it in the mail the next day, Tags must be attached -check and full price -check. I really liked their clothes though they are too expensive but I don't think that I will ever try to order again. Ref is one of my favorite brands in terms of aesthetics and how flattering the styles can be- I also really appreciate their efforts to reduce waste and be environmentally conscious as well. I have a lot of trouble buying jeans and pants, so I know where you’re coming from. I love this bra because my body doesn't have to conform to it, it conforms to my body." The other piece I bought is a wrap cardigan and fits true to size.Since I decided to keep both pieces, I cannot comment on the returns procedure or customer service.Summary: I would have given 4 stars, but for the price I expect flawless delivery, quality and fit & sizing, and this is not the case. your new rayon sweater isn’t made from trees harvested from an ancient forest). I have learned over the years that the fit of Reformation dresses is on a case by case basis. You know, I've seen other people say they've had trouble with Ref sizing, or people say that they find the sizes run small or large, but I haven't had that experience.

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